Keith Smith & Ian Truscott: PRCA NewBizFest’25

Keeping the conversation going. New research – and evidence from hundreds of thousands of client and creative agency pitch processes, shows that it can take up to 21 months for a pitch to take place from the initial meeting of a prospect.

So what tips can you learn to help keep the client engaged, other than sending them annoying “Just checking in” emails every few weeks or risking being accused of stalking them at their kid’s school plays?

The PRCA – Public Relations and Communications Association, recently held its inaugural New Biz Fest conference, where hundreds of new business experts and those thirsty for knowledge gathered together to share their tips and experiences.

The Fuel podcast was there and I invited my friend and RockstarCMO Ian Truscott on for a live podcast, where we discussed what tactics work best when you’re trying to hold a client’s attention over this incredibly long journey.

Ian shared his best practice advice for anyone working in PR agencies on how to turn the initial spark of a meeting into a flame that burns brightly and longly.